Douglas Luchansky
Douglas Luchansky is the President of ACI Consulting, a reseller for ERP related software and services such as Sage CRM Saleslogix.
Articles by this Author
Manufacturing Culture
- By Douglas Luchansky
- Published 19/09/2008
- business management
- Unrated
What is your organizational culture Is it entrepreneurial
Customer Relationship Management: Everything Old is New Again
- By Douglas Luchansky
- Published 7/09/2008
- business management
- Unrated
In an age when the platitude “The customer is always right” has morphed into the more alarming maxim “An unhappy customer can blog about it”, Customer Relationship Management would seem to be getting a new spin The reasoning goes like this: the internet has forever changed our world and we must change the way we do business as a result