During the nineties, consumer confidence and spending were so strong that consulting firms were often hired without an in-depth credential check and the assurance that their corporate culture aligned with the hiring organizations’ Furthermore, profits were so high at that time that many companies settled for satisfied customers, rather than truly engaged customers

Any good business owner will tell you that employees are more productive and produce a higher quality product when they are happy and fulfilled But how does one determine whether a group of people are engaged with their work

Cybercrime is on the rise as the economy falls deeper into recession Recent reports have highlighted the increased threat to business IT systems as well as home computer users as more and more people look for ways to illegally gain access to cash